Skip to content
Party Games

Support

Support

Party Games is made by one independent developer. There is no phone line and no live chat — email is the only support channel, and it is read by a person.

Contact us

Email: aleindiedev@gmail.com Languages: English, Spanish, Portuguese Response time: usually within 2–3 business days; always within 7.

To get a useful answer on the first reply, please include:

  1. Device model (for example, iPhone 14, Pixel 8, Samsung A54)
  2. Operating system version (iOS 18.4, Android 15…)
  3. App version — shown on the app's store page under "Version" (App Store) or "App info" (Google Play)
  4. Store you bought from (App Store or Google Play)
  5. App language
  6. What you expected, what happened, and the exact steps to reproduce it
  7. A screenshot or short screen recording, if the problem is visual

Please do not send payment card numbers, passwords or full store receipts containing personal data. An order ID is enough.

Common questions

I bought premium but the app still shows it as locked

  1. Make sure the device is online.
  2. Confirm you are signed in with the same store account used for the purchase.
  3. Open Options → Restore purchases.
  4. If it still fails, close the app completely and reopen it.

If premium is still locked, email us with your store, the approximate purchase date and your order ID (App Store: the receipt email from Apple; Google Play: GPA.####-####-####-#####).

I changed phone / reinstalled the app. Do I have to buy again?

No. The premium unlock is a one-time purchase tied to your store account. Use Options → Restore purchases on the new device.

However, your local data does not transfer: player names, custom categories, custom questions and custom rules live only on the device that created them and cannot be recovered after uninstalling. See Data Deletion.

How do I request a refund?

Refunds are issued by the store, not by us:

If the store declines a refund you believe is due under consumer law, write to aleindiedev@gmail.com and we will help as far as we can.

There is no sound / the phone does not vibrate

Check Options: sound, vibration and visual effects each have their own toggle. Also check the device's silent/mute switch, media volume and any system-level "reduce motion" or haptics setting.

My custom categories, questions or rules disappeared

Custom content is stored only on the device. It is lost if the app's data is cleared, the app is uninstalled, or the device is reset. We keep no backup and cannot restore it.

How do I change the language?

Options → Language. English, Spanish and Portuguese are available. By default the app follows the device language.

The Spicy content is too much for my group

Spicy is always optional, and in "Who's Most Likely?" it has to be confirmed explicitly before the match starts. Turn it off in each game's setup screen and pick only the categories you want. Bomb Party also has a difficulty setting.

A question or rule seems inappropriate

Send us the exact text and the language, and we will review it for the next release. If the content involves the safety of a minor, see Child Safety Standards — those reports are prioritised.

How do I delete my data?

See Data Deletion.

I found a security vulnerability

Please report it privately. See Security Policy.

Accessibility problems

We want to hear about these. See the Accessibility Statement and write to us with what did not work for you.

Requirements

  • Android: phones and tablets that meet the app's minimum supported Android version, as shown on the Google Play listing.
  • iOS: iPhone and iPad models that meet the minimum iOS version shown on the App Store listing.
  • An internet connection is needed only to buy or restore premium content. All games work offline.

Effective date: 2026-09-17

Version history

Send us a message

Tell us what happened and we will get back to you by email.